Members, bookings, payments, digital experience, loyalty — the revenue side.
Module 01
Members & Identity
Your member is one person. Finally, your systems know it.
Every member gets a single, living identity — one profile that follows them from the app to the front desk to the court door to the restaurant table. Households and corporate accounts, tier management, and a fully automated lifecycle: prospect, active, suspended, reinstated, won back — each transition triggering the right action without anyone lifting a finger. Credentials the way your members want them: card, mobile or biometric. When your venue recognises people everywhere, members stop feeling processed and start feeling known.
Module 02
Pricing & Booking
Every court, every hour, priced and filled like it matters — because it does.
Real-time booking across 30-plus courts and surfaces, every sport, one calendar. Dynamic yield grids price prime time properly and make off-peak hours irresistible. Waitlists refill cancellations automatically, recurring slots keep your regulars loyal, weather-aware logic handles the chaos outdoor operators know too well — and coach booking is embedded right in the flow, so a lesson is one tap, not three phone calls. Your inventory is perishable; HERAKLYS makes sure not an hour of it dies unsold.
Module 03
Payments & Billing
Money should flow. Yours will.
Accept every way your members want to pay — cards, debit, Apple Pay, Google Pay, bank transfer, even instalment options — through tokenised, PCI-minimised processing that keeps card data out of your systems and out of your nightmares. Taxes calculate themselves, correctly, every time. And when a card fails, smart retry and dunning quietly recover the revenue that other venues silently lose.
Module 05
Website & Member App
A digital experience worthy of a five-star brand — with your logo on it.
A native iOS and Android member app, a headless website you fully control, and a bilingual e-commerce pro shop running around a thousand SKUs — all connected to the same member identity. Add the community layer — player profiles, match feeds, forums — and your digital front door becomes a place members return to daily, not a brochure they visit once. Accessible to WCAG standards, beautiful on every screen.
Module 11
Loyalty & Tiers
Turn activity into attachment — and attachment into revenue.
A loyalty engine that sees the whole member: points from court time, restaurant spend, pro-shop purchases, lessons, referrals, even community engagement. Status tiers members genuinely care about, an internal redemption catalogue, a network of local partners — extensible to major coalition programmes — and gamification that keeps it fun: challenges, badges, leaderboards. Loyalty stops being a plastic card in a wallet and becomes the reason your members choose you again tomorrow.
